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At Iridezza, we strive to provide the best possible experience for our customers. However, we understand that sometimes cancellations are unavoidable.
C A N C E L L A T i o n P O L I C y
Orders can be cancelled only before 24 hours of order placement or before the order is shipped, whichever is earlier.
C A N C E L L A T I O N R E q u e s t
To cancel an order, please contact us through one of the following channels:
Email: customercare@iridezza.com
WhatsApp: +91 9901278196 (or use the integration below)
Return Request Form: https://www.iridezza.com/return-form
Please provide your order number and cancellation request.
R E F U N D P O L I C Y
1. For prepaid orders (credit/debit card, bank transfers, UPI, or net banking), refunds will be processed to the original source of payment.
2. Refunds will be initiated within 5-7 working days from the cancellation request.
I M P O R T A N T N O T E S
1. Cancellations are not possible after the order has been shipped.
2. Orders cannot be cancelled or refunded if they have been customized or personalized. (if applicable)
3. We reserve the right to cancel orders in exceptional circumstances (e.g., stock unavailability, technical issues).
C a n c e l l a t i o n P o l i c y C H A N G E S
We reserve the right to modify or update this cancellation policy at any time without prior notice.
By placing an order on our website, you acknowledge that you have read, understood, and agreed to our cancellation policy.